INFORMATION COLLECTION: We may collect, use, store and transfer different kinds of information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you as a particular consumer or device (your "Personal Information"), which we have grouped into the following categories:
Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.
INFORMATION USE: We use the Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.
We have set out below, in a table format, a description of all the ways we plan to use your Personal Information, and which of the legal bases we rely on to do so. We have also identified our legitimate interests where appropriate.
Note that we may process your Personal Information for more than one lawful reason depending on the specific purpose for which we are using your Personal Information. Please contact us if you would like additional information about the specific legal basis on which we are relying to process your Personal Information where more than one reason has been set out in the table below.
|Purpose/Activity||Type of Data||Lawful Basis for Processing and Basis of Legitimate Interest|
|To register you as a new client||(a) Identity
|To provide you with a quote for our services upon your request||(a) Identity
|Necessary for our legitimate interests (to operate our business, offer our products, and perform our services)|
|To manage our relationship with you, which includes:
(b) Asking you to leave a review or take a survey
(d) Marketing and Communications
|(a) Necessary to comply with a legal obligation
(b) Necessary for our legitimate interests (to keep our records updated and to conduct product/service research)
|To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)||(a) Identity
|(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and to measure its success||(a) Identity
(e) Marketing and Communications
|Necessary for our legitimate interests (to conduct market research and improve our products/services)|
|To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences||(a) Technical
|Necessary for our legitimate interests (to define conduct market research, to update our Website, and to calibrate marketing strategy)|
|To provide suggestions and recommendations to you that you may find interesting||(a) Identity
(f) Marketing and Communications
|Necessary for our legitimate interests (to develop our products/services and grow our business)|
SECURITY: We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.
If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
COOKIES: We use "cookies" on this Website. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Website. Usage of a cookie is in no way linked to any personally identifiable information on our Website.
SHARING: We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.
We will disclose Personal Information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
Please keep in mind that whenever you voluntarily disclose Personal Information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post Personal Information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Ultimately, you are solely responsible for maintaining the secrecy of your Personal Information. Please be careful and responsible whenever you are online.
LINKS: This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information.
SURVEYS & CONTESTS: From time-to-time our Website may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Website.
Your Legal Rights: Under certain circumstances, you have rights under data protection laws in relation to your Personal Information. Please contact us via telephone at (844) 850-6166 or via mail Shilts CPA, ATTN: Privacy Officer, 121 W Forsyth Street, Suite 600, Jacksonville, FL 32203 if you would like to:
We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
CALIFORNIA RESIDENTS: If you are a resident of California, you may have certain additional data protection rights regarding the access, rectification, deletion, processing, storage, portability, transfer, and restriction of your Personal Information under the California Consumer Privacy Act of 2018 (the "CCPA").
In the past twelve (12) months, we have used names and email addresses to create marketing materials that we then email to you using various third-party email distribution applications (for example, Constant Contact).
If you would like to make any of the requests detailed above, only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your Personal Information. You may also make a request on behalf of your minor child.
You may only make a request for access twice within a 12-month period. The request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Any disclosures we provide will only cover the 12-month period preceding the request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
CONTACT FORM - INFORMATION: By entering your information you agree to receive emails, calls and/or SMS messages from our team.
2. Use License
In no event shall we or our services providers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our Website, even if we or one of our authorized representatives has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on our Website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our Website are accurate, complete or current. We may make changes to the materials contained on our Website at any time without notice to you. However, we do not make any commitment to update the materials.
We have not reviewed all of the sites linked to our Website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply our endorsement of the linked website. Use of any such linked website is at your own risk.
We may revise these Terms of Service for our Website at any time without notice. By using this Website you are agreeing to be bound by the then-current version of these Terms of Service.
8. Your Representations
As a condition of your right to use the Website, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from accessing the Website under the laws of the United States or any other country. You represent and warrant that any information you post or provide to us by means of the Website, including, without limitation, as part of any enrollment or application form or to gain access to the Website, is truthful, accurate, not misleading and offered in good faith.
9. Governing Law
The Terms and Conditions are governed by and construed in accordance with the laws of Florida, and you irrevocably submit to the exclusive jurisdiction of, and waive any objection to venue in, the courts in that State.
10. Commencement of Actions
Any cause of action or claim you may have with respect to the Website must be commenced within one (1) year after such claim or cause of action arises; otherwise, such cause of action or claim is permanently barred. You acknowledge and agree that this limitation may be shorter than the limitation provided under applicable state law.
Our failure to act with respect to a breach of the Terms & Conditions by you or others does not constitute a waiver and shall not limit our rights with respect to such breach or any subsequent breaches. Neither the course of conduct between the parties nor trade practice shall act to modify the Terms & Conditions. We may assign our rights and duties hereunder to any party at any time without any notice to you. The Terms & Conditions may not be assigned by you without our prior written consent, which we may withhold or condition in our sole discretion. If any provision of the Terms & Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions. The Terms & Conditions may not be modified except in writing, signed by both parties.
Anago is committed to ensuring the accessibility of its web content to individuals with disabilities. We strive to include, to the best of our abilities, the Web Content Accessibility Guidelines (WCAG) 2.0 of the World Wide Web Consortium (W3C) and the Department of Justice published ADA Compliance guidelines in our design process. In the event that our accessibility formats do not meet your specific requirements, please email our ADA Compliance Officer at firstname.lastname@example.org and we will gladly provide you further assistance.
High contrast viewing benefits individuals with low vision or other visual disabilities. Care is taken throughout our design process to create visually distinct elements across all our marketing materials. Our web designs strive for distinguishability (WCAG 2.0 Level AA, Spec 1.4) by creating a clear separation between foreground text and background imagery. Should you need further assistance we recommend using the Chrome Browser with the High Contrast Extension enabled. This extension allows you browse our website with your choice of several high-contrast color filters designed to make it easier to read text. Page colors are inverted, so black becomes white and white becomes black. We recommend using a convenient keyboard shortcut to quickly change your settings while you browse.
Any flashing content on our website, such as sidebar access buttons, adhere to the three flashes or below threshold to limit physical reactions and/or seizures.
For individuals with deafness or those hard-of-hearing, all attempts are made to ensure the Anago website utilizes alternative text that can be recognized by reader equipment, resizable text, and video captioning (as alternatives for time-based media/video).
Limited fine motor control or inability to use a mouse can prove to be very difficult. We reduce this strain by making every attempt at providing navigation bypass blocks and using proper focus order on web-elements. Predictable and consistent navigation also aid in ease of use for those accessing our website.